SionTravel
tours & stays

Refunds & Changes

Refunds and changes are governed by airline, hotel, and supplier fare rules. We will always confirm the applicable rules and any fees before processing a change.

Tickets

  • Many discounted fares are partially refundable or non-refundable.
  • Changes may be allowed with a change fee plus any fare difference.
  • Some tickets require changes/refunds to be requested before departure.

Tours and stays

  • Cancellation windows vary by supplier and season.
  • Deposits may be non-refundable, especially for peak dates.
  • We recommend travel insurance for unforeseen changes.

Visa assistance

  • Government fees and third‑party charges are generally non-refundable once submitted.
  • Processing times are estimates and may change without notice.

How to request a change

Contact us with your reference number (if available) and your preferred changes. We will confirm feasibility, fees, and the final total before proceeding.